Date Last Updated: January 18, 2021
MRJ FARMA COMERCIO E DISTRIBUIÇÃO - EIRELI, a private legal entity with registered
to explain to you, in a simple, objective, and transparent manner, how MRJ handles your personal data
when you use the website available at www.mrjfarma.com.br and www.coliccalm.com.br or when you interact
with us through our customer service channels.
products, who in any way interact, access, or use the Website or who communicate with us through one of
MRJ's service channels ("Users"), even if the Users do not have an account registered with us. "Service
Channels" means all MRJ's channels that provide customer service (SAC) services, including, telephone,
email, online form, chat, or other service channels that may be offered by MRJ from time to time.
ALTHOUGH THE SHARING OF PERSONAL DATA WITH MRJ IS A USER'S CHOICE, IT IS A CONDITION FOR USING THE
WEBSITE AND FOR US TO BE ABLE TO OFFER SERVICES THROUGH THE CUSTOMER SERVICE CHANNELS. THEREFORE, WE
identifiable natural person.
When you use the Website or our Customer Service Channels, MRJ collects Personal Information in several
ways, including through “cookies”, “web beacons”, “Ips”, and “Clickstreams”, through your registration
or from the information you provide through our Customer Service Channels.
The Personal Data we may collect includes:
Registration Information. This is the information that the User provides when registering on the Website,
such as, for example: full name, SSN, e-mail address, telephone number, and medications used. Browse
information. Those are information we collect from Users who browse the Website and the electronic
Customer Service Channels, such as: IP address, information about the device used, operating system,
date and time of access, type of network connection, browser version and language of preference, as well
as information about their behavior on the Website, such as when they click on an advertisement or on
third party links and their reaction when they receive e-mail messages from us, such as which e-mail
messages have been opened and whether an e-mail message has prompted an action.
Other Information Provided by Users. This is the other information voluntarily provided by Users, such
as, for example: information on adverse events, reports, demands, questionings, doubts, requests, and
complaints provided through the Customer Service Channels. This information may include health data if
the User provides it through the Customer Service Channels.
When browsing the Website or using any of its features or tools, including the electronic Customer
Service Channels, a cookie may be sent to the User's device. A cookie is a piece of data that identifies
you as a unique User by recognizing, tracking, and storing your browsing information. The Website places
cookies on your device containing a unique identifier used to better understand your use of the Website,
enabling MRJ to identify which features are preferred by Users (for example, based on the number of
visits to those features).
Cookies are used to provide the User with personalized content, as well as to facilitate and expedite the
completion of certain fields. In addition, if the User is registered on the Website, when he logs in he
may be provided with a cookie that will be maintained by the Website, and will contain an identifier.
This type of cookie is used to identify the User and provide the User with access to areas of the
Website that are limited to registered Users, such as those areas that allow the User to view and manage
If the User registers and enters our special access areas and has modified their browser or Website to
not accept cookies, they will need to restart their browser to accept the cookies sent. Otherwise, the
User may not be able to access certain areas of the Website. To learn more about cookies and how to
specify your preferred cookies, please look up "cookie" in the "Help" button of your browser.
In addition to cookies, we may use or authorize the use of other data collection and identification
technologies, such as "beacons" (also known as "pixel tags" or "clear gifs"). Beacons are used to help
manage and improve our services, systems, online advertising, advertisements, and other tools. They are
small blocks of code embedded on the Website that may collect information about your device including,
for example: device model, operating system, browser version, access time, IP address, and other similar
We may also include pixel tags in HTML-formatted email messages that we send (or that are sent on our
behalf) in order to determine which email messages have been opened and to indicate whether an email
message has prompted an action.
You may render some pixel tags or web beacons unusable by rejecting the cookies associated with them.
Third party sites, content, and websites, as well as MRJ's affiliates, subcontractors or business
partners may use their own cookies or beacons, which may not operate under the same terms as this
endorse, monitor, validate or accept how these sites or content storage tools collect, process, and
transfer your personal and private information. We recommend that Users consult the respective privacy
policies of such sites to adequately inform themselves regarding the use of their personal information
by other sites or other tools.
We also collect your Internet Protocol (IP) address, a number automatically assigned to your equipment by
your Internet service provider whenever you connect to the Internet. MRJ may also use IP addresses to
collect anonymous, aggregate information about the number of visitors to and use of the Website.
The "clickstream" or "clickstream data" indicates the specific Internet pages visited by a User, as well
as the manner or traffic pattern by which the User moves from one page to another.
Clickstream data does not contain or reveal any personally identifiable data about the User, and we do
not compare this data with personal data that you provide to us.
Information actively provided by Users through the Customer Service Channels - including any health
information the User may provide - will be used solely for:
In addition to the processing of Personal Data described above, MRJ may use anonymous data to conduct
research on User demographics aspects, interests, and behavior. User
information may be combined to information collected from other individuals to produce anonymous
aggregated statistics. The statistical and aggregate data does not include Personal Data.
or publicly displayed, sold, or marketed.
We may share Personal Data in the following cases:
The Brazilian General Data Protection Law – LGPD establishes several situations in which the processing
of personal data is permitted regardless of your consent. These are called legal grounds for data
processing. This means that if you choose to use the Website or Service Channels, we may collect and
process your Personal Data regardless of your consent if there is a legal basis that allows us to do
The personal data we collect may be stored and processed in any country where MRJ Group companies
operates or where our service providers are located. MRJ will take appropriate measures to ensure that
international transfers are carried out in compliance with applicable law.
TWe are committed to the security of Personal Information and take precautions to maintain that
protection. MRJ employs industry-standard security systems to protect your information from unauthorized
access but does not guarantee that any personal information will not be accessed by unauthorized third
parties in the event of a cyber-attack.
As a resource to our Users, we may provide links to other websites on the Internet. MRJ is not
responsible for these websites and content and does not share, endorse, monitor, validate or accept how
these websites or content storage tools collect, process, and transfer your personal and private
information. We recommend that you consult the respective privacy policies of such websites to properly
inform yourself about the use of your personal information by other websites or other tools.
MRJ stores Personal Data securely in data centers located in Brazil and abroad, in compliance with
applicable law and for the period necessary or permitted in view of the purposes for which the Personal
periods includes, but are not limited to: (i) the duration of the relationship between the data holder
and MRJ; (ii) any legal or regulatory obligation requiring the retention; and (iii) applicable statute
of limitations periods as provided by law.
With the entry into effect of the Brazilian General Law of Data Protection - LGPD, the holders of
Personal Data are entitled to:
To exercise any of the rights mentioned above, please contact MRJ's customer service.
If the User is under twelve (12) years of age, the processing of Personal Data will be carried out with the specific and prominent consent given by at least one parent or legal guardian. If a User provides us with Personal Data of individuals under the age of twelve (12), the User represents that he or she has the appropriate authority to do so and that he or she can demonstrate such authority to MRJ upon request.
All changes will be communicated via a prominent notice on the home screen of the Website or any other form of communication to Users.
MRJ is committed to your privacy. For any questions about our privacy practices and your rights, please contact us via the Contact Form or at
Rua França, 176 - Loja 03
Bairro Eucaliptos - Fazenda Rio Grande - PR
General Data Protection Law (LGPD): For information about the principles of data processing, please see our